Tools · Services

zendesk

Can wait for approval

Search / read / comment on Zendesk tickets and users; list and preview macros.

When to use: Use this for Zendesk ticket triage, customer support lookups, adding comments, and previewing macros.

Example

The call

tool call

{
  "tool": "zendesk",
  "arguments": {
    "action": "search_tickets",
    "query": "export timeout"
  }
}

Needs Zendesk credentials

So it isn't run here, and no output is shown: nothing on this page is made up.

Name	Type	Description
action*	string	—`search_ticketsget_ticketcreate_ticketupdate_ticketadd_commentclose_ticketlist_ticketsget_usersearch_userslist_macrosapply_macro`
id	integer	—
macro_id	integer	—
query	string	—
subject	string	—
body	string	—
requester_email	string	—
priority	string	—
status	string	—
tags	array	—
fields	object	Arbitrary ticket fields for update_ticket (merged into the nested `ticket` body).
public	boolean	—
per_page	integer	—
page	integer	—

* required

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